Sales Operation Specialist

职位描述

Description of the position As a Sales Operations Specialist, you will play a critical role in supporting and optimizing the sales operations function within the organization. Your expertise in sales processes, data analysis, and cross-functional collaboration will contribute to enhancing the efficiency, accuracy, and overall effectiveness of the sales team. This role requires a strategic thinker with strong analytical skills, attention to detail, and the ability to drive process improvements that align with sales goals and company objectives. Key Responsibilities Include: - Partner with BU / Sales team to analyze business trends and support team to have deep understanding of business metrics to provide recommendations of operations and guidance to peers. - Assist BU team in forecasting and operation performance monitoring, find and solve problems in time. - Establish demand-supply interface, communicate frequently with supply chain team to drive demand-supply process smooth and excellent. - High capability of data management, make sure the data entrance accuracy in SOP and align with PBI. - Responsible for whole order to cash process, manage backorder ensuring effective supply info transmission and high order fulfillment. - Co-work with financial department on collects payment. - Prepare necessary paperwork related to order process in APAC. - Daily relationship management for both internal & external customers. - The role will be a high degree of collaboration, communication and cooperation with clients and peers in the company. Qualifications -Bachelor's degree or above, major in English, Business, Commercial, Supply Chain etc. - Customer-oriented & self-disciplined. - Fluent spoken & written in English. - Entry level, or with internship/work experience in customer service or sales operations. - Good at Microsoft Office, especially in Excel - Strong communication skills, initiative, responsibility, self-motivation, progressive, fast learner and team player. - Be able to work as entrepreneur spirit under pressure in a fast-paced environment. Preferred Qualifications - SAP or planning experience, be able to customize reports - Experience using Salesforce (or other CRM tool) and BI tools - High analyzing & reporting capabilities - Experience defining, refining and implementing sales processes, procedures and policies or equivalent

任职要求

• 学历要求：本科
• 经验要求：无工作经验
• 工作性质：全职